[Advisory] Shiseido Forest Valley will be closed for the Evening of Enchantment performance on 23 December 2023. We apologise for any inconvenience caused. 


[Advisory] Changi Experience Studio will be closed for a private event on 15 December 2023 (from 11am to 2pm), 28 February to 1 March 2024 and 15 March 2024 (full day).

Senior Executive/ Assistant Manager, Facilities Management

The User Experience (UX) department manages Jewel Changi Airport’s mall & attractions operations, engineering, guest experience, facilities management, tenant experience, as well as tenancy design and experiential creation.


The Facilities Management (FM) team is responsible for upkeeping this world-class multi-faceted lifestyle destination, acclaimed for excellence in operations, service and maintenance; and upholding its reputation as the 2022 winner of ‘Best Efforts in Centre Management’.


In delivering high-quality building maintenance, housekeeping, pest management and plumbing, sanitary & irrigation systems, your role as a Senior Executive or Assistant Manager will entail:


a)     Sourcing and management of the associated contracts, as well as operations and maintenance to ensure business excellence.


b)    Investigate latent issues, review technical proposals, and enhance operations & maintenance SOP and SLA to advance our business objectives and ensure related processes are aligned with the latest regulatory requirements.


c)     Work with both internal stakeholders (such as leasing, marketing, attractions & mall guest experience) and external stakeholders (such as the managing agent, other service providers & contractors, tenants) to drive our business interests and, at the same time, forge win-win partnerships with them.


d)    Project manage feasibility studies, COU, A&A/ minor works and other asset enhancement projects.


e)     Coordinate and manage budget plans, both Opex & Capex.


If you are appointed as the Assistant Manager, you may be expected to lead a team and tasked upon to provide strong technical stewardship in the related disciplines.

Apply for the position

Interested applicants should send a cover letter and their resumé to careers@jewelchangiairport.com