Step into the shoes of our frontline staff and discover the hardware and heartware that come together to deliver a ‘sparkling time’ for our guests!

What better way to learn about the Jewel Service Experience than to hear first-hand from our hosts! Learn more about the day-to-day responsibilities of our Experience Concierges, understand how the Jewel service standards are upheld and get an exclusive glimpse of the sprinkles of delight that the team creates to enhance guests’ experiences.

Besides a tour around Jewel, participants can look forward to a sharing session to understand more about the service experience that Jewel prides itself in.

For enquiries and booking, please email contact.us@jewelchangiairport.com.

Embark on a learning journey to uncover lesser-known facts about Jewel and the exciting offerings available to everyone!

Find out how Jewel enhances travellers’ experiences with services such as early check-in facilities and the various offerings at Changi Lounge. Get to learn more about the curation behind the retail offerings available at Jewel!

Experience a wondrous world at the exciting Canopy Park with first-of-its-kind play attractions suitable for the young and the young-at-heart. Look forward to a leisure stroll along  one of the two walking trails in the lush Shiseido Forest Valley while enjoying breath-taking views of the HSBC Rain Vortex.  

For enquiries and booking, please email contact.us@jewelchangiairport.com.