[Advisory] While we strive to ensure that the operating hours of our shops and eateries are updated in a timely manner, we seek your understanding that information may change as a result of operational considerations. We recommend checking with the respective store/eatery on their operating hours before visiting Jewel. 

 

[Advisory] Please note that the peak hours for Canopy Park and the attractions are from 1.00PM - 4.00PM.

[Advisory] The Manulife Sky Nets - Walking  tickets for the Manulife's Healthcare Workers Promotion have been fully redeemed.

Key Facts

/content/dam/jca-project/global/icons/icon-jewel-location@2x.png

Connected to T1, T2 and T3

/content/dam/jca-project/global/icons/icon-jewel-hotel@2x.png

Hotel facilities

/content/dam/jca-project/global/icons/icon-jewel-car@2x.png

2,500 car park spaces

/content/dam/jca-project/global/icons/icon-jewel-mrt@2x.png

Accessible from Changi Airport MRT station

Behind Jewel’s Sparkle: Jewel Service Experience Tour

Step into the shoes of our frontline staff and discover the hardware and heartware that come together to deliver a ‘sparkling time’ for our guests!

 

What better way to learn about the Jewel Service Experience than to hear first-hand from our hosts! Learn more about the day-to-day responsibilities of our Experience Concierges, understand how the Jewel service standards are upheld and get an exclusive glimpse of the sprinkles of delight that the team creates to enhance guests’ experiences.

 

Besides a tour around Jewel, participants can look forward to a sharing session to understand more about the service experience that Jewel prides itself in.

 

For enquiries and booking, please email contact.us@jewelchangiairport.com.

 

Information

/content/dam/jca-project/global/icons/icon-clock@2x.png

2 hours 15 mins (approx.)

/content/dam/jca-project/global/icon-family@3x.png

Minimum 5 pax, Maximum 10 pax

/content/dam/jca-project/global/icons/dollar.png

Charges apply

/content/dam/jca-project/global/icon-adv.png

Tour is conducted in English

Discover Jewel Tour

Embark on a learning journey to uncover lesser-known facts about Jewel and the exciting offerings available to everyone!

 

Find out how Jewel enhances travellers’ experiences with services such as early check-in facilities and the various offerings at Changi Lounge. Get to learn more about the curation behind the retail offerings available at Jewel!

 

Experience a wondrous world at the exciting Canopy Park with first-of-its-kind play attractions suitable for the young and the young-at-heart. Look forward to a leisure stroll along  one of the two walking trails in the lush Shiseido Forest Valley while enjoying breath-taking views of the HSBC Rain Vortex.  

 

For enquiries and booking, please email contact.us@jewelchangiairport.com.

 

Information

/content/dam/jca-project/global/icons/icon-clock@2x.png

1 hour 30 mins (approx.)

/content/dam/jca-project/global/icon-family@3x.png

Minimum 5 pax, Maximum 10 pax

/content/dam/jca-project/global/icons/dollar.png

Charges apply

/content/dam/jca-project/global/icon-adv.png

Tour is conducted in English