[Advisory] Changi Experience Studio will be closed for a private event on 9 December.

Amenities & Services

Enjoy a pleasant and hassle-free experience, with a suite of facilities and services tailored for every visitor.

Withdraw money or perform other banking transactions at the ATMs located at B1 and L4.

 

B1:

- FXChange: #B1-K200 & #B1-K206

- UOB: #B1-K201 & #B1-K208

- Maybank: #B1-K202

- OCBC: #B1-K203

- DBS: #B1-K204

- AXS: #B1-K205

- ICBC: #B1-K207

- Citibank: #B1-K209

 

L4:

- FXChange: #04-K200

- Kalms: #04-K201

- Kalms: #04-K202

- SAM: #04-K203

Baby Care (nursing) rooms are conveniently located on every level from B2 to L4.

 

Amenities include:

- Diaper changing stations

- Hot & cold water dispensers

- Private cubicles for nursing 

 

Don't be bogged down by your hand-carry luggage. The Baggage Storage service* at L1 allows you to explore Jewel unencumbered, while your belongings are safely kept for you. Do note that several Jewel attractions do not permit luggage to be brought in with you.

 

*Charges apply

Approach our Experience Concierges for assistance, and a variety of other services. Counters are located at B1, L1, L2 and L3.
You can buy major currencies from the FXCHANGE kiosks at B1 and L4.

Want to explore Jewel before you depart Singapore?  Simply come earlier and make use of the early check-in facilities at L1. There, you can check-in your baggage and enjoy a hands-free experience at Jewel before it is time to catch your flight.

 

Click here for more information.

Search for #WiFi@Jewel to access our free WiFi.
Claim your Goods and Services Tax (GST) refund before you leave Singapore, from the Electronic Tourist Refund Scheme (eTRS) kiosks located at L1. If you are eligible for GST refund, please have your passport, boarding pass, receipts and purchased items with you to ensure a smooth process.

Wheelchairs and strollers are available for loan* for added mobility when you explore Jewel. Available at the Concierge counters on Level 1 and Level 2, from 10am to 9.30pm daily.  Please note that some attractions are not accessible to wheelchairs or strollers. 

 

*A nominal refundable deposit is required

Pick up last-minute wellness supplies or medication for peace of mind during your vacation. From off-the-shelf medication to sunscreen and diapers, the pharmacy at B2 provides for your family needs.

Keep your mobile phones charged and ready. Rent a power bank for up to 12 hours of free usage.

 

- Create an account with the service provider at the Experience Concierge on L2

- Charges apply after the first 12 hours

Taxis are available for hire at Basement 1 of Terminal 1. All fares are metered, and you may find more details on additional Airport Surcharges here. Booking of taxis via taxi and ride hailing apps are unavailable.

Make a booking via the respective ride-hailing providers’ mobile application by selecting ‘Jewel Level 2 Pick-up Bay’ as your pick-up/drop-off location. Taxi bookings are unavailable out of Jewel.

Six Electric Vehicle (EV) charging stations are available in the Terminal 1/Jewel car park offering paid charging service for all electric vehicle drivers.

Location: T1/Jewel car park, B3, Lobby C, parking spaces 207-212

Charger type: 22 kW AC

Charging rates: Drivers need to download SP Utilities app before they are able to charge their EVs. Prevailng charging rates apply. 

Note to drivers: Please move your EV to another carpark space within 30mins after it is fully charged, to enable other drivers to use the charging stations. Additional charges may be imposed for cars which continue to be parked in the EV charging spaces beyond this grace period.