Terms & Conditions

1.      Promotion is valid from 4 April to 31 May 2025, unless otherwise stated.

2.      Accumulated spending must be made within the promotion period from 4 April to 31 May 2025.

3.      Promotion is limited to one redemption per Changi Rewards member for the entire promotion period, regardless of the amount spent, while stocks last and on a first-come-first-served basis.

4.      To qualify, Changi Rewards members must accumulate a nett spend of S$5,000 at Jewel Changi Airport only and clocked to their Changi Rewards account via the Changi app.

5.      A Jewel Gift Voucher Redemption Pass will be issued to member’s account under the Vouchers, Prizes & Redemptions tab when the cumulated nett spend of S$5,000 is met.

6.      The issuance of the Jewel Gift Voucher Redemption Pass does not guarantee the redemption of the S$500 physical Jewel Gift Vouchers.

7.      To redeem, present the Jewel Gift Voucher Redemption Pass in the Changi app at Level 1 Jewel Concierge, from 10am to 10pm, daily. Last redemption is at 9:30pm. Limited quantity available for redemption.

8.      All transactions must be clocked to the member’s Changi Rewards account via the Changi app that will be used for the assessment of the minimum spend eligibility.

9.      All transactions must be recorded in the Changi app under member's Changi Rewards account on the same day of purchase.

10.   Changi Rewards members are responsible for tracking their minimum spend via their Changi app under the member's Changi Reward account.

11.   Tracking of the spending will be in accordance with the terms and conditions set by Changi Rewards programme.

12.   Purchases are strictly for participating Retail & F&B outlets of Double Rewards programme in Jewel Changi Airport only.

13.   Verification of the accumulated spend using physical receipts is not allowed and screenshots of eVouchers will not be accepted.

14.   Promotion is not valid for receipts from:

i.         Apple

ii.         Changi Experience Studio

iii.         Changi Lounge

iv.         Gift by Changi

v.         YOTELAIR Singapore Changi Airport

vi.         Servicing charges from Dyson Demo Store Service Centre

vii.         Voucher purchases (i.e. vouchers from any Jewel outlets, eCapitaVoucher, Changi Rewards eVoucher, Changi Dollar Voucher, Changi Gift Card)

viii.         iTunes Gift Card

ix.         Online purchases, including website or app ticket purchases for Jewel Attractions

x.         Tobacco products

xi.         Banks / ATMs / Money Changers / Financial Services

xii.         SISTIC / AXS / SAM payments

xiii.         Cash Card / Stored Value Cards Top-Up transactions

xiv.         Temporary vendors at promotional spaces, e.g. Jewel Atrium, Cloud9 Piazza, pop-up stores, pushcarts/kiosks and vending machines

xv.         Lounges, passenger meeting services counters, left-luggage service counters, tour and travel services

xvi.         Car rental/polishing services, airport shuttle and transportation counters

xvii.         K-Cuts

xviii.        Fun Claw

xix.         Health screening and screening packages from Minmed Wellness Collective

xx.         Packages from Natureland Spa. Premium

15.   All items redeemed are strictly non-refundable and non-exchangeable and not for resale.

16.   Jewel Changi Airport reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.

Please click here for the General Terms and Conditions.