Canopy Park Attractions on level 5 will be closed from 17 April - 9 June 2019. 

F&B outlets on level 5 will operate as usual.

Traveller's Information

Enjoy a pleasant and hassle-free experience, with a suite of facilities and services tailored for every traveller.

Baggage Storage

Don't be bogged down by your hand-carry luggage. The Left Baggage service at L1 allows you to explore Jewel unencumbered, while your belongings are safely held for you.

Do note that several attractions do not permit luggage to be brought in with you.

 

*Charges apply.

Keep your mobile phones charged and ready. Loan a power bank for up to 12 hours of free usage.

 

- Open an account with the service provider at the Experience Concierge on L2

Charges apply after the first 12 hours

Claim your Goods and Services Tax refunds before you leave Singapore, from the Electronic Tourist Refund self-help (eTRS) kiosk at L1. Please have your passport, plane tickets, receipts and purchased items with you for a smooth process.
You can buy major currencies from the FXCHANGE kiosks at B1 and L4.
Approach our Experience Concierges for assistance on General and Lost & Found enquiries, and a variety of other services. Counters are located at B2, L1, L2, L3 and L5.