We hope you have enjoyed your experience in Jewel and would be happy to hear from you.

For enquiries on Jewel's Facilities and Services, or to give feedback on your experience in Jewel, please click here. 

Alternatively, please let us know how we can help by calling:

📞 Jewel Guest Centre Hotline

+65 6956 9898 (10am - 10pm)

For enquiries on Changi Airport's Facilities and Services, including Changi Rewards, Carparks and all matters related to the airport terminals (Terminals 1-4), please refer below.

Changi Rewards

For enquiries on Changi App, Rewards points or other membership matters, please click here. 

Changi Airport

For enquiries on Airport Facilities and Services such as Baggage Matters, check-in & Transfer, Immigration, Security Screening or Carparks, please click here to contact Changi Airport Group (CAG) or call:

📞 CAG Hotline: +65 6595 6868 (24 hours daily)