• System Enhancement on 1 April

    Changi Rewards services will be unavailable from 0000H to 0600H. For crediting of points during this period, email enquiry@changiairport.com. 

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  • Relocation of Jetstar

    Jetstar will operate from T4 from 22 March. Please check here or iChangi app for the latest flight information.

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  • Firefly Flight Operations

    New flights to Penang will operate from Changi Airport T2 from 26 March while flights to Subang continue at Seletar Airport.

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Travel Advisories

Review the travel advisories for specific destinations before departure

Pre-flight Check

Get useful information on overseas WiFi routers, luggage allowances, and worldwide shipping.

Checking In

Find out more about check-in procedures and options, and get answers to check-in FAQs.

Immigration and Customs

Learn about automated clearance, cash declarations, and where to get GST refunds.

Security

Be aware of baggage restrictions, security screening, and limits on liquids, aerosols and gels.

Notarise

Digitally authenticate Vaccination/ Recovery certificate with Notarise 

Covid-19 Pre-departure Test

Find out where to take your Covid-19 PCR test from MOH-Approved test providers

YOUR CHANGI AIRPORT DEPARTURE GUIDE

Did you know that Changi Airport’s all-in-one iChangi app is more than an informative platform? It keeps you updated with travel requirements and flight details, and is also a handy travel concierge with a suite of useful services. Here's how to use it to enhance your departure experience at Changi Airport. 

 

Download or launch your iChangi app and follow the guide below using your mobile device for the best click-through experience.

DOWNLOAD APP
Pre-Departure
Departure Day
3 DAYS BEFORE

Download iChangi App‎

A new travel experience is now available on iChangi app with a suite of new and enhanced travel features.

Find out more

>>>
Save flight on iChangi app

Save Your Flight‎

Search and save your flight on iChangi to receive the latest flight, airport information, and travel resources.

Save Flight

>>>

Use Travel Checklist‎

Use the "Travel Checklist" to access useful resources to help you plan a safe and hassle-free journey. 

View on iChangi

>>>
Travel tab on iChangi

Pre-purchase Travel Essentials‎

Exchange currency, rent a WiFi router, purchase an eSIM and travel Insurance with exclusive promo codes on iChangi > Travel.

View on iChangi

UP TO 12 HOURS BEFORE FLIGHT

Shop Duty-free Online‎

Purchase beauty, electronics, fashion, wine & spirits, and more on iChangi app > "Shop duty-free online".

Shop on iChangi

>>>

Purchase Park & Fly Coupon‎

Purchase a "Park & Fly" coupon to enjoy preferential parking rates at the airport. Open iChangi app and scroll to "Enjoy Parking Promo"

Go to iChangi

Go to Departure Day
ON DEPARTURE DAY
Easy collection at Changi Recommends

Pick up your travel essentials‎

Collect foreign currency, Wi-Fi routers and/or eSIM conveniently at our Changi Recommends counters. 

 
UP TO 3 HOURS BEFORE FLIGHT

Check in early at Jewel‎

Drop your bags off at Jewel and enjoy a fuss-free shopping and play experience topped with special perks! 

Find out more

>>>
iChangi Baggage Tracker

Track Baggage‎

Try out latest feature on iChangi app to track your bags from check-in to the point of loading. ​

Find out more

>>>

Relax at the Changi Lounge‎

Enjoy free flow of light snacks, internet access and business facilities at the Changi Lounge. 

Check it out

1 HOUR BEFORE FLIGHT

Be prepared for immigration‎

Check for updates on terminal, gate, and flight via Account > "Saved Flights". Ensure that your notifications are turned on to receive alerts!

View on iChangi

>>>

Collect your duty-free purchases‎

Don't forget to proceed to the designated collection point to collect your iShopChangi purchases! 

View FAQs

TAKE-OFF

Happy Holidays!‎

Don't forget to check out the arrival journey guide to ensure a smooth arrival journey on your return!

Arrival Guide

START EXPLORING ON THE ICHANGI APP TODAY

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