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YOUR CHANGI AIRPORT DEPARTURE GUIDE
Did you know that Changi Airport’s all-in-one iChangi app is more than an informative platform? It keeps you updated with travel requirements and flight details, and is also a handy travel concierge with a suite of useful services. Here's how to use it to enhance your departure experience at Changi Airport.Â
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Download or launch your iChangi app and follow the guide below using your mobile device for the best click-through experience.
3 DAYS BEFORE
Download iChangi App
A new travel experience is now available on iChangi app with a suite of new and enhanced travel features.
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Save Your Flight
Search and save your flight on iChangi to receive the latest flight, airport information, and travel resources.
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Use Travel Checklist
Use the "Travel Checklist" to access useful resources to help you plan a safe and hassle-free journey.Â
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Pre-purchase Travel Essentials
Exchange currency, rent a WiFi router, purchase an eSIM and travel Insurance with exclusive promo codes on iChangi > Travel.
UP TO 12 HOURS BEFORE FLIGHT
Shop Duty-free Online
Purchase beauty, electronics, fashion, wine & spirits, and more on iChangi app > "Shop duty-free online".
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Purchase Park & Fly Coupon
Purchase a "Park & Fly" coupon to enjoy preferential parking rates at the airport. Open iChangi app and scroll to "Enjoy Parking Promo"
ON DEPARTURE DAY
Pick up your travel essentials
Collect foreign currency, Wi-Fi routers and/or eSIM conveniently at our Changi Recommends counters.Â
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UP TO 3 HOURS BEFORE FLIGHT
Check in early at Jewel
Drop your bags off at Jewel and enjoy a fuss-free shopping and play experience topped with special perks!Â
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Relax at the Changi Lounge
Enjoy free flow of light snacks, internet access and business facilities at the Changi Lounge.Â
1 HOUR BEFORE FLIGHT
Be prepared for immigration
Check for updates on terminal, gate, and flight via Account > "Saved Flights". Ensure that your notifications are turned on to receive alerts!
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Collect your duty-free purchases
Don't forget to proceed to the designated collection point to collect your iShopChangi purchases!Â
TAKE-OFF
Happy Holidays!
Don't forget to check out the arrival journey guide to ensure a smooth arrival journey on your return!
