[ADVISORY] Changi Experience Studio will be closed for a private event on 11 February 2020, 3pm to 7pm. 


[ADVISORY] Please be informed that the retail shops and dining outlets at Jewel will stay open on the eve of and during Chinese New Year (24 - 26 January) but there may be some that will close earlier on these days. Please check with the respective shops and eateries for information about their latest operating hours.


VIsiting Jewel Before Your Departure

Be it picking up gifts for your loved ones back home, or a last chance at tasting some local delights, Jewel is sure to be your one-stop destination to experience it all. Here you’ll find tips about how you can embark on a hassle-free journey of discovery before your flight, and how to reach your departure gate on time. 

Your Jewel Journey before Departing Singapore

Early Check-in

  • Check-in counters at Changi Airport open at least 3 hours before flight departure. Check-in early to have more time to enjoy the best of Jewel. Find out if your flight is available for early check-in at Jewel.

    *Jewel ECI Lounge operating hours are 6am – 11.59pm daily. 

    Click here to find out if your flight is available for early check-in at Jewel

Goods & Services Tax (GST) Refund

  • Claim your GST refund before you leave Singapore, from the Electronic Tourist Refund Scheme (eTRS) kiosks located at Level 1 of Jewel.

Shop and Dine

  • Discover Jewel, a tropical wonderland with superb shopping featuring unique local names and famous global brands plus dining experiences that take you from authentic hawker fare to world-class fine dining.

Getting to Changi Airport

  • Jewel provides easy access to all terminals. Jewel is connected to the Arrival Hall of Terminal 1, and linked to Terminals 2 and 3 via link bridges. A free airport shuttle bus service plies between Terminal 4 and Terminal 2.