[Notice] Changi Experience Studio will be closed for a private event on 16 July (5pm to 8pm) and 17 July (full day).

VIsiting Jewel Before Your Departure

Be it picking up gifts for your loved ones back home, or a last chance at tasting some local delights, Jewel is sure to be your one-stop destination to experience it all. Here you’ll find tips about how you can embark on a hassle-free journey of discovery before your flight, and how to reach your departure gate on time. 

Your Jewel Journey before Departing Singapore

Early Check-in

  • [Please note that the Early Check-in counters are closed from 10 April 2020 till further notice]

    Check-in counters at Changi Airport open at least 3 hours before flight departure. Check-in early to have more time to enjoy the best of Jewel. Find out if your flight is available for early check-in at Jewel.

    *Jewel ECI Lounge operating hours are 6am – 11.59pm daily. 

    Click here to find out if your flight is available for early check-in at Jewel

Goods & Services Tax (GST) Refund

  • Claim your GST refund before you leave Singapore, from the Electronic Tourist Refund Scheme (eTRS) kiosks located at Level 1 of Jewel.

Shop and Dine

  • Discover Jewel, a tropical wonderland with superb shopping featuring unique local names and famous global brands plus dining experiences that take you from authentic hawker fare to world-class fine dining.

Getting to Changi Airport

  • Jewel provides easy access to all terminals. Jewel is connected to the Arrival Hall of Terminal 1, and linked to Terminals 2 and 3 via link bridges. A free airport shuttle bus service plies between Terminal 4 and Terminal 3.