In view of the prevailing Covid-19 situation in Singapore,  click here for more information on the measures taken at Jewel to ensure the well-being of our guests and staff.


[Notice] The Canopy Bridge will be closed for a private event on 12 Feb, 7pm. Last entry will be at 6.30pm.


[Notice] The Shiseido Forest Valley (including Level 1 to Level 4 East and West trails) will be closed for a private event from 6 Feb, 10pm to 14 Feb, 10am. The Level 2 South Lookout Balcony will also be closed from 6 Feb, 10pm to 13 Feb, 10am.


Jewel is an SG Clean certified destination, with all areas of the mall and Canopy Park certified safe for our guests and staff.


The list of measures implemented included:

  • Placement of heatmapping technology to ensure prompt monitoring of Jewel’s occupancy capacity in accordance with safety regulations
  • Non-touch sensory buttons at passenger lifts
  • Deployment of temperature scanners at main entrances into Jewel
  • Rolled out SafeEntry scanning in Jewel for contact tracing purposes
  • Tape markings on the ground to ensure one-metre gap between guests in queue
  • Placement of hand sanitisers at all high traffic areas
  • Increased frequency of deep cleaning and disinfection measures to ensure a safe shopping and dining environment at Jewel
  • High touch points have also been coated with a food grade, non-toxic disinfectant application, which has an anti-viral effect that is longer lasting on surfaces.
  • Air Handling Units are fitted with flters up to MERV 14 standards to treat recirculated air
  • Air Handling Units are also equipped with UV-C lighting lamps to inactivate viruses
  • Deployment of additional resources on ground to assist tenants and guests in adapting to the enhanced safe distancing