[Advisory] Changi Experience Studio will be closed for a private event on 22 August 2022 (full day) and 6 October 2022, from 11.00am to 2pm.  

Executive, Tenant Operations

You will help to enhance the competitiveness of Jewel Changi Airport retail, F&B and services businesses; as well as make Jewel Changi Airport a world class lifestyle destination, acclaimed for excellence in operations and service.


a)     You will work alongside a dynamic team to achieve the organisation’s strategic goals and effective day-to-day operations.


b)    You will manage a group of assigned tenants, engage them to build deep, trusted partnerships and deliver excellent account management services.


c)     You will oversee and ensure timely tenant’s fit-out/ reinstatement/ base provisioning program and conformance to the guidelines, including proper documentation and recording of all activities & correspondences.


d)    You will be responsible for reviewing your partners’ adherence to the authority and mall’s requirements, including relevant licenses, safety/ fire safety and housekeeping/ pest control, etc.


e)     You will be the main point-of-contact between the tenants and landlord for all operational matters; and looked upon as a key bridge between the commercial and technical aspects, in the execution of feasibility studies, additions & alterations works and tenancy agreements.


You will expect to work intimately with key internal stakeholders such as Leasing, FM/ M&E and Marketing to not only ensure the continued success but spur the robust growth of tenants in Jewel.

Apply the position

Interested applicants should send a cover letter and their resumé to careers@jewelchangiairport.com