In view of the prevailing Covid-19 situation in Singapore,  click here for more information on the measures taken at Jewel to ensure the well-being of our guests and staff.


[Notice] The Canopy Bridge will be closed for a private event on 12 Feb, 7pm. Last entry will be at 6.30pm.


[Notice] The Shiseido Forest Valley (including Level 1 to Level 4 East and West trails) will be closed for a private event from 6 Feb, 10pm to 14 Feb, 10am. The Level 2 South Lookout Balcony will also be closed from 6 Feb, 10pm to 13 Feb, 10am.

Executive, Tenant Operations

You will help to enhance the competitiveness of Jewel Changi Airport retail, F&B and services businesses; as well as make Jewel Changi Airport a world class lifestyle destination, acclaimed for excellence in operations and service.


a)     You will work alongside a dynamic team to achieve the organisation’s strategic goals and effective day-to-day operations.


b)    You will manage a group of assigned tenants, engage them to build deep, trusted partnerships and deliver excellent account management services.


c)     You will oversee and ensure timely tenant’s fit-out/ reinstatement/ base provisioning program and conformance to the guidelines, including proper documentation and recording of all activities & correspondences.


d)    You will be responsible for reviewing your partners’ adherence to the authority and mall’s requirements, including relevant licenses, safety/ fire safety and housekeeping/ pest control, etc.


e)     You will be the main point-of-contact between the tenants and landlord for all operational matters; and looked upon as a key bridge between the commercial and technical aspects, in the execution of feasibility studies, additions & alterations works and tenancy agreements.


You will expect to work intimately with key internal stakeholders such as Leasing, FM/ M&E and Marketing to not only ensure the continued success but spur the robust growth of tenants in Jewel.

Apply the position

Interested applicants should send a cover letter and their resumé to