[Advisory] While we strive to ensure that the operating hours of our shops and eateries are updated in a timely manner, we seek your understanding that information may change as a result of operational considerations. We recommend checking with the respective store/eatery on their operating hours before visiting Jewel. 


[Advisory] Please note that the peak hours for Canopy Park and the attractions are from 1.00PM - 4.00PM.

[Advisory] Changi Experience Studio will be closed for a private event on 9 to 10 February (full day) and 11 February (11.00am - 12.00pm).


[Advisory] Petal Garden will be closed for maintenance from 11 Jan-14 Jan and 25 Jan -28 Jan.

Senior Manager, Guest Experience

We are looking for motivated individuals with an eye for detail and an obsession for customer experience. You will be joining a dynamic team to plan and deliver an extraordinary experience for our guests and partners at Jewel Changi Airport.  Leading the Guest Experience unit, you will be responsible for curating new experience touchpoints, opening new sales channels & driving attraction revenue, as well as managing both the mall & Canopy Park daily operations. Delight our guests! 

  • Strong passion to serve.
  • Thrives in a dynamic operational environment.
  • Meticulous, inquisitive, innovative, positive and self-motivated.
  • A proven leader with strong critical & analytical thinking, multi-tasking and project management skills.
  • Good written and verbal communication skills.
  • Good Degree in any discipline with more than 10 years of relevant working experience.

Apply for the position

Interested applicants should send a cover letter and their resumé to careers@jewelchangiairport.com