[Advisory] While we strive to ensure that the operating hours of our shops and eateries are updated in a timely manner, we seek your understanding that information may change as a result of operational considerations. We recommend checking with the respective store/eatery on their operating hours before visiting Jewel. 


[Advisory] Please note that the peak hours for Canopy Park and the attractions are from 1.00PM - 4.00PM.

[Advisory] Changi Experience Studio will be closed for a private event on 9 to 10 February (full day) and 11 February (11.00am - 12.00pm).


[Advisory] Petal Garden will be closed for maintenance from 11 Jan-14 Jan and 25 Jan -28 Jan.

Visiting Jewel Upon Your Arrival

Getting to Jewel after you arrive at Singapore Changi Airport is easy. Jewel is connected to the Arrival Hall of Terminal 1, and linked to Terminals 2 and 3 by link bridges. A free airport shuttle bus service plies between Terminal 4 and Terminal 3.

Your Jewel Journey Upon Arriving In Singapore

Visa Requirements

  • After disembarkation, follow the signs to the Arrival Immigration Halls for immigration clearance before your visit to Jewel.  Make sure you have your valid travel documents (e.g. passport), permits and entry Visas (if applicable) ready.


  • Playful, breathtaking, relaxing - there’s a delightful surprise at every turn in Jewel. Explore the lush Shiseido Forest Valley and witness the HSBC Rain Vortex, the world’s tallest indoor waterfall.

Shop and Dine

  • Discover Jewel, a tropical wonderland with superb shopping featuring eclectic local names and famous global brands plus dining experiences that take you from authentic hawker fare to world-class fine dining.

Baggage Services

  • Leave your bags at our Left Baggage counters and be free to explore Jewel. This payable service is available at Level 1 of Jewel and operates 24 hours a day.